Mark Eppler este conferentiar si expert in management, strategii de marketing si relatii cu clientii. Fondator al firmei de consultanta in afaceri Mark Eppler & Associates, a consiliat companii de renume, precum Procter & Gamble, 3M, Tyco Healthcare sau Humana. Are peste doua decenii de experienta ca director executiv in industria electronica si a predat la Indiana University, unde a primit prestigiosul Robert Richey Award for Teaching Excellence. A mai publicat The Wright Way: 7 Problem-Solving Principles from the Wright Brothers That Can Make Your Business Soar, considerata una dintre cele mai bune zece carti ale anului 2004 de catre cotidianul canadian Globe and Mail.